> For the complete documentation index, see [llms.txt](https://docs.shopeasy.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shopeasy.ai/faqs.md).

# FAQs

Welcome to Shopeasy's FAQ section! Here, you can provide helpful information to your customers through Frequently Asked Questions. Follow these steps to get started:

#### Step 1: Accessing FAQs

1. Navigate to **FAQ** in the sidebar to access the FAQs page.
2. In this section, you can manage FAQs for your store and specific products.

#### Step 2: Adding New FAQ

1. Click on **Add New FAQ** located at the top right corner.
2. Choose the FAQ type:
   * **Store**: General FAQs related to your store.
   * **Product**: FAQs specific to a particular product.

#### Step 3: Entering FAQ Details

1. **Question**: Enter the question for the FAQ.
2. **Answer**: Provide a detailed answer to the question.
3. Click **Add FAQ** to add the new FAQ.

#### Step 4: Managing FAQs

In the FAQ section, you can:

* **View Existing FAQs**
* **Edit FAQ Details**
* **Delete FAQs**

#### Note:

* Providing clear and informative FAQs helps customers find answers to common questions, enhancing their shopping experience.

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