# Help & Support

Welcome to Shopeasy's Help & Support section! Here, you can have direct real-time conversations with the super admin for immediate assistance. Follow these steps to get started:

#### Step 1: Accessing Real-Time Chat

1. Navigate to **Help & Support** in the sidebar to access the support section.
2. In this section, you can engage in real-time chat with the super admin.

#### Step 2: Chatting with Super Admin

A chat window will open, allowing you to have a direct conversation with the super admin.

#### Note:

* This feature provides you with immediate access to the super admin for any queries or assistance you may need.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shopeasy.ai/help-and-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.