Sales Management

Welcome to Shopeasy's Sales Management section! This area allows you to oversee and manage orders, returns, and abandoned carts. Follow these steps to efficiently handle your sales processes:

Step 1: Order Management

1. Navigate to Sales > Orders to begin managing customer orders.

2. Order Status:

   • Payment Pending

   • Payment Failed

   • Canceled

   • Denied

   • Order Placed

   • Completed

   • Shipped

   • Ready to Ship

Managing Orders

In this section, you can:

• View Detailed Order Information

• Update Order Status

• Manage Payment Details

• Track Order Shipments

Step 2: Return Order Processing

1. Navigate to Sales > Returns to handle return requests.

2. Review customer return requests and take appropriate actions based on the reason for the return.

Step 3: Abandoned Cart Monitoring

1. Navigate to Sales > Abandoned Cart to track customer cart activities.

2. View a list of customers who have added products to their carts. Identify abandoned carts that have been inactive for 24 hours or more.

Note:

• Efficiently managing sales processes ensures a seamless experience for your customers.